COVID-19. How to contact us during the State of Alarm in Spain

The Royal decree published yesterday by the Spanish government imposes strict restrictions on the movement of people during this phase of the state of alarm and we are aware that you will want to be out and about as little as possible over the coming days.

Our priority at the moment is to keep our customers and staff safe and healthy and, with this in mind, our offices in Spain will not open to the public today, 16 March, and will remain closed until further notice.

However, we are ready and able to meet all your insurance needs over the phone.  All of the team will be working throughout the lockdown and we are ready to take your calls and e-mails. 

Remember that we can arrange new policies, renew and amend existing policies and take payment by credit or debit card over the phone.  The documents you need will be sent to you by e-mail and can be signed and returned electronically.

The contact details of all our offices are set out below:-

http://www.ibexinsure.com/office-locator

We hope it is not too long though before we can welcome you back into our offices.