Corporate Responsibility

We operate our business responsibly, complying with all local laws and regulations that govern business and our industry in Gibraltar, Portugal & Spain. We are committed to make a positive impact on the environment in which we operate in order to benefit our customers, employees and communities.

We are committed to make a positive impact on the environment in which we operate in order to benefit our customers, employees and communities.

To our customers

We strive to offer our customers insurance products of the highest quality.  Our aim is to deliver the best service to our customers through the highest ethical standards and in treating customers fairly.

To our staff

We want Ibex to be a great place to work.  A place where everyone is treated with respect and given the opportunity to learn and grow professionally.  We know how important it is to have qualified staff that are capable of understanding and meeting our clients’ needs. Therefore we focus on constant training.  This starts with our induction programme through to continuous professional development.  We encourage and support our staff to take professional qualifications in order to develop in their chosen field.  Many staff choose the Chartered Insurance Institute examinations.

We encourage staff to move to different areas within the business in order to develop their career and endeavour to ensure that they are able to enjoy a healthy work/life balance.

To our community

We are always mindful that without our communities we would not exist.  For this reason we are closely involved with many local groups, events and charitable activities in Gibraltar, Spain and Portugal to enrich the lives of our local communities.

We also encourage our staff to get involved in local community groups and charity fundraising. The staff in Quesada office completed a 90km bike ride to raise money for the charity S.A.T. Animal Rescue. Other groups we support are MACS Cancer Support Group, AUAN (Abusos Urbanisticos Almanzora No) Group of Friends, Vera Lions, P.A.D. (Proteccion de Animales Domesticos), La Cala Lions Diabetic Support Group, Positively Pink & Blue, Noah’s Animal Rescue Centre, MABS Cancer Support Group, Calvia Lions, FACT Tenerife Cancer Support Group, Safe Communities in Portugal, Gibraltar Special Olympics, Gibraltar Heritage Trust and Clubhouse Gibraltar.